TicketDesk Discord Bot
TicketDesk is a focused Discord ticket management bot designed for efficient customer support workflows. As a "one tool wonder," it provides comprehensive ticket handling without unnecessary feature bloat.
Key Features
- Ticket Management - Create, claim, close, and manage support tickets
- Channel Automation - Automatic private channel creation with proper permissions
- Ticket Panels - Embed buttons for easy ticket creation
- Analytics Dashboard - Statistics and performance insights
- Rating System - Customer satisfaction feedback collection
- Transcript Generation - HTML transcripts of resolved tickets
- Staff Tools - Add/remove users, claim tickets, rename channels
Current Capabilities
- 10 Slash Commands - Complete ticket workflow coverage
- Role-Based Permissions - Staff and admin role integration
- Cooldown Protection - Prevents ticket spam
- Auto-Deletion - Configurable channel cleanup after closure
- Logging System - Comprehensive audit trails
Quick Start
- Install and configure? the bot
- Set up your guild configuration?
- Create ticket categories and assign staff roles
- Deploy ticket panels for users
- Monitor performance with analytics?
Documentation
- TicketDeskInstallation? - Setup requirements and deployment
- TicketDeskCommands - Complete command reference
- TicketDeskConfiguration? - Admin configuration guide
- TicketDeskAnalytics? - Statistics dashboard overview
- TicketDeskPermissions? - Required Discord permissions
- TicketDeskTroubleshooting? - Common issues and solutions
Technical Information
- Platform: Discord.py 2.4.0+
- Database: SQLite with aiosqlite
- Commands: Application Commands (Slash Commands)
- Python: 3.11+ required
Support
For technical support or feature requests, refer to the TicketDeskTroubleshooting? page or contact the development team.
Last updated: September 2025